Clinics

Clinics across the country struggle with achieving high patient satisfaction scores. They face such challenges as inconsistent patient wait times and service, poor physician and staff collaboration, poor scheduling and long times to next appointments, as well as finding the time for process improvement.

FlowOne has developed a unique Lean implementation process that provides a structured roadmap for improvement while efficiently utilizing the physician and staff available times.

The FlowOne process yields sustained results, an infusion of new, and a culture focused on continuous improvement.

Typical results include: 20-40% patient satisfaction scores improvement, higher physician and staff satisfaction & engagement, 10-20 % improvement in available slots for a reduced Time to Next Appointments, up to 33% less space requirements, and optimized use of resources.

© 2008 FlowOne Lean ConsultingN53W15958 Creekwood Crossing | Menomonee Falls WI 53051 (412) 612-0500asuneja@flowone.com