
The Seven Success Steps are the groundwork of the FlowOne approach to Lean process improvement. They were developed through years of real world expertise in Lean principles, then redesigned to perfectly fit the unique needs of healthcare. The Steps, applied with the help of a skilled FlowOne consultant, allow the Lean transformation process to create true and lasting change.
Healthcare systems are dynamic, growing entities with talented professionals filling life-saving needs. Sometimes, however, the institutions grow without a fully synchronized infrastructure for supporting patients and staff. In an Operating Room, for example, the right case supplies may be a hit or miss – causing costly delays and stress for the staff and patient families. This scenario lead to wasteful waiting for everyone involved, and also shows a lack of respect for the highly talented team of surgeons, anesthesia and staff. Lean’s pull system or First-In First-Out (FIFO) concept can help solve this problem permanently – at a lower cost.
A pull system is only one example of Lean time-tested solutions that can improve patient safety, improve quality, lower costs, increase staff morale and result in excellent patient service. The key is figuring out how to take manufacturing concepts and translate them for your healthcare teams. The questions to answer are:
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