"The Lean Doctors method has been of substantial benefit to me in seeing Retina and Uveitis patients in my clinics.  The principles taught have enhanced the efficiency and satisfaction of our receptionists, technicians and the house staff.  My clinical practice has become less stressful for all involved, including me."

Henry J. Kaplan, M.D.
Evans Professor of Ophthalmology

Chair, Ophthalmology & Visual Sciences

Director, Kentucky Lions Eye Center

University of Louisville


-0.5 Day Reduction in Length of Stay

Dennis P. Han, M.D.

MCW/Froedtert

Bhavna Sheth, M.D.

MCW/Froedtert

-30 Minutes Saved in Each Clinic

Dramatically Increase Patient Satisfaction Scores

J. Channing Tassone, M.D.

Medical College of Wisconsin

6 Success Steps

Additional resources & our online training is now also available through our partnership with the American Academy of Ophthalmology. 

+25% Increase in Operating Rooms Utilization

​​​Transforming Patient Experience

-71% Reduction in  Patient Wait Times 

Patient Experience Process Redesign

Susanna McColley, M.D.

Lurie Children's of Chicago

Redesigned Patient Experience:  Patient Wait Times, Schedules, Workflows

12+ Years of Healthcare Transformations - Sample Results

20% Increase In Patient Satisfaction Scores


Contact: Aneesh Suneja, MBA

Co-Author & President

Email:  asuneja@flowone.com 

1.  Create physician flow  

2.  Support physician value added time to minimize wasted time

3.  Visually communicate patient status 

4.  Utilize the standard work tool

5.  Layout the clinic for minimal motion

6.  ​Change the care delivery model