Additional resources & our online training is now also available through our partnership with the American Academy of Ophthalmology. 

Dennis P. Han, M.D.

MCW/Froedtert

6 Success Steps

12+ Years of Healthcare Transformations - Sample Results

J. Channing Tassone, M.D.

Medical College of Wisconsin

MD-Staff Jointly Solved Problems:  Patient Wait Times, Schedules, Workflows

"The Lean Doctors method has been of substantial benefit to me in seeing Retina and Uveitis patients in my clinics.  The principles taught have enhanced the efficiency and satisfaction of our receptionists, technicians and the house staff.  My clinical practice has become less stressful for all involved, including me."

Henry J. Kaplan, M.D.
Evans Professor of Ophthalmology

Chair, Ophthalmology & Visual Sciences

Director, Kentucky Lions Eye Center

University of Louisville


Bhavna Sheth, M.D.

MCW/Froedtert

​​​Transforming Patient Experience

Contact: Aneesh Suneja, MBA

Co-Author & President

Email:  asuneja@flowone.com 

Prevent MD Burnout:  Reduce Stress in the Clinics

Susanna McColley, M.D.

Lurie Children's of Chicago

-30 Minutes Saved in Each Clinic

1.  Create physician flow  

2.  Support physician value added time to minimize wasted time

3.  Visually communicate patient status 

4.  Utilize the standard work tool

5.  Layout the clinic for minimal motion

6.  ​Change the care delivery model 


2 Strategic Decisions

+25% Increase in Operating Rooms Utilization

-0.5 Day Reduction in Length of Stay

1.  Begin with one (or two) champion physicians 

​2.  Focus all efforts on reducing patient wait times

-71% Reduction in  Patient Wait Times