Lean Tools for the Clinic

FlowOne’s new training seminar, Lean Tools for the Clinic, introduces you and your staff to the philosophy and tools of the Lean Enterprise, translated specifically for the high volume clinic.

You will learn how to

• Evaluate your current processes for patient care, uncover deficiencies and envision a future state using Value Stream Mapping. We’ll examine scheduling templates, exam-radiology-casting flow, and team member roles and responsibilities.
• Simplify communication among team members, as well as process steps for patients.
• Eliminate redundant process steps and unnecessary distance.
• Engage the entire clinic team—physicians, nurses, physicians’ assistants, technicians and administrators—in the change process.

This active, hands-on session will keep you moving, thinking, and applying the concepts to your work environment. You will be equipped with tools that yield powerful results: Your clinic can see more patients in less time in fewer rooms, all while increasing both staff and patient satisfaction.

• 20-40% patient satisfaction scores improvement
• Higher physician and staff satisfaction & engagement
• 10-20 % improvement in available slots for reduced Time to Next Appointment
• Up to 33% less space requirements

© 2008 FlowOne Lean ConsultingN53W15958 Creekwood Crossing | Menomonee Falls WI 53051 (412) 612-0500asuneja@flowone.com